Management and Security
Everything you need to know about card-related incidents
- Where can I use my Vancelian card?
- How do I freeze my card?
- What should I do if my card is lost or stolen?
- What should I do if my card is blocked after entering the wrong PIN?
- What should I do if my card is swallowed by an ATM?
- What should I do if I was “overcharged” at a petrol station, hotel, or car rental agency?