Transfers and Beneficiaries

Withdrawal

• How to make a bank transfer from the Vancelian app
• Why is my outgoing transfer pending?
• Can I cancel an outgoing transfer?

General

• What fees apply to bank transfers?
• Contact transfer
• Why is my transfer pending?
• Where can I find and download my transaction statements?

Beneficiary

• What is beneficiary verification?
• How do I add a beneficiary?
• How do I modify or delete a beneficiary?
• How do I copy and share my IBAN?