To ensure smooth and secure use of the Vancelian application, your smartphone must meet the following minimum requirements:
Minimum system requirements
iOS
- iOS 14 or later
- Compatible devices: iPhone 6s and newer models
Android
- Android 8.0 (Oreo) or later
- The application does not work on de-Googled devices or on versions of Android without Google services
Why these requirements?
These minimum versions ensure:
- Better technical performance
- Access to essential security updates
- Compatibility with the application’s features
Best practices to avoid issues
To ensure the app works correctly, we recommend:
- Keeping your operating system up to date
- Installing available app updates from the App Store or Play Store
- Restarting your smartphone regularly
- Avoiding modified or unofficial versions of Android (custom ROMs, de-Googled systems, etc.)
Still experiencing an issue?
If the application does not function properly despite meeting the minimum requirements, we invite you to consult this article: What should I do if I experience issues with the application?