Exit windows allow you to request the withdrawal of your funds under certain conditions.
They take place twice a year, and currently apply to our Mining program.
They will also apply to our Exclusive Offers.
To access an exit window, your funds must have been locked for more than 6 months.
Withdrawals are then subject to new investments from incoming investors, which enables the progressive buyback of requests in the order they were submitted.
Savings projects: Flexible and Future Vault, are not affected by these withdrawal windows.
What are the exit fees?
A 5% exit fee applies to any amount invested for less than 2 years.
After this period, withdrawals are free of charge.
If your request concerns an amount that is only partially eligible (e.g. part of it has been invested for more than two years, the rest not), the fee applies only to the ineligible portion.
How do I submit an exit request?
When the exit window opens, a dedicated option will appear directly on the page of the relevant project. Simply click on it to start your request, this submission phase will last for 2 weeks.
Before validation, a summary will be shown, including:
Amount requested
5% exit fee, if applicable (calculated immediately)
Conversion fees to USDC, if applicable (this is an estimate — actual fees are applied at the time of the buyback)
Net amount after fees
What happens after I confirm my request?
Once your request is confirmed, it is recorded in the app. Exit requests will continue to be collected over a 2 week period. In the meantime, your funds remain invested and continue to generate interest.
You may cancel your request at any time while the window is still open, but you cannot modify it directly. To change the amount, you will need to cancel and submit a new request.
It is not possible to know your position in the queue in advance, and any cancellation will result in the loss of your place.
Once the exit window closes, after 2 weeks, all requests become final.
How does the fundraising process work?
Each exit window is accompanied by a new round of investments, available via the app. This allows new investors to join the project and progressively buy back the portion of clients wishing to exit.
Buybacks are processed gradually, in the order requests are received. You will be notified as soon as your share is bought back, and the funds will be credited immediately.
This product is eligible for deposit windows twice a year. The new collection and details of re-engagement will be available directly in the app.
You can learn more in our General Terms of Use, Section 4.2.10 – Mining Program.