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If you have any question about your registration on our app.
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Account approval via bank transfer
Tax code ID for italian residents
My registration is completed but an error message asks to complete registration
What are account levels?
KYC
My KYC verification is pending
Which documents are allowed as proof of identity?
My proof of identity has been rejected.
What is KYC and why is it necessary?
What happens if I fail my KYC verification?
How do I complete my KYC on the application?
Residence
I want to modify my home address
My residence verification is pending
What are the documents accepted as proof of residence?
Why do I need to validate my proof of address?
My proof of address has been rejected
Source of funds
Why should I validate my source of funds?
My source of funds has been rejected
My source of funds verification is pending
What are the documents accepted as source of funds?