The KYC or Know Your Customer, is the process of identity approval. It is a regulatory procedure and is necessary in order to secure our relationship and your account. It allows us to provide a safe environment to all our customers.
Through the application only, you will need to provide a valid identity document and a selfie in order to complete this stage.
This automated and digitalized system controls the legitimacy of your document and your selfie through facial recognition. These verifications are conducted by Onfido.
Without the approval of this step, you will not be able to access our different functionalities. This step might be sturdy but we have the obligation to be compliant with current regulations. Moreover, please note that regulations are constantly evolving. Therefore, we may need additional documentation to satisfy anti-money laundering regulations. In this case, we will reach out to you with further instructions.
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